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Customer Experience Opportunity

Live Bearded is a fast-paced, dynamic e-commerce company started by two best friends based in Scottsdale, AZ. We are looking for a hardworking, reliable, self motivated and detail oriented individual to join our Customer Experience Team.

Someone to play a hybrid role between customer service and fulfillment. You will work in the warehouse to help fulfill orders and run the warehouse operation, as well as respond to customer service tickets, questions and concerns to create an unreal customer experience. The starting compensation for this role is $15-$20 per hour based on experience. 

You will be responsible for performing an array of duties such as pulling and packing orders, unloading, processing and stocking incoming inventory, and maintaining the warehouse and its functions. You will also learn the company culture and infrastructure, and apply the values of Live Bearded to communicate and support customers with their needs. This is a great opportunity to work as an integral part of the Live Bearded team! 

As a company, we believe in putting our people ahead of profits by providing an incredible work environment and company culture, offering unreal customer service, and creating the highest quality products possible. We built Live Bearded on the idea and values of brotherhood, trust, and respect and our #1 focus is providing the best customer experience and work environment possible. 

Customer Experience Overview:

Our goal with our customer experience department is to absolutely blow our customers away with the level of service and support we provide them to create a “wow” experience. We ensure our customers always know we have their back no matter what, and are there to support them however we can. This is a vital part of the success of Live Bearded and the backbone of which our culture is built upon. You will do so by the following:

Requirements:

Warehouse Overview:

The warehouse role comes with many duties and responsibilities, all of which require extreme efficiency, hard work and laser focus. Mistakes made with fulfilling orders are detrimental to the business in both cost of products and shipping, but more importantly in the negative customer experience created for the customer. This is a physically intense role that will require active movement all day to keep up with order volume and side work.

Requirements:

Job Requirements & Qualifications:

How To Apply:

1. Record an application video and answer the following questions:

2. Email your application video to anthony@livebearded.com with the subject "CES Application" 

3. Read our About Us Page to really get to know who we are. Click here to read it now.